Yes, but keep the following in mind: unlocking a phone has nothing to do with removing it from the blacklist. Unlocking your phone allows you to use it on any other network in the world.

However, even if the phone is unlocked, you almost certainly won't be able to make or receive calls until the phone has been removed from the blacklist.

In some cases, it is possible that an unlocked phone works correctly despite having been reported, but it is not guaranteed. We recommend removing the phone from the blacklist before trying to use your phone with another network carrrier.

A mobile phone can be declared lost, stolen or unpaid by its original network carrier, and it will be included in a worldwide database, where most network carriers include their reported/blacklisted devices.

When using a reported/blacklisted phone, most likely it will not connect to the network. You will be able to browse the Internet and even send SMS if you connect it to a Wi-Fi network, but you won't be able to make nor receive phone calls.

Yes, call the network provider you are contracted to and ask for the report. They will require that you send them the complaint you filed with the police and the original invoice.

The first thing you need to do is call your network provider immediately. You will be asked for proof that you are the owner of the phone (if you purchased it unlocked) and a copy of the complaint you filed for theft or loss with the police.

If you like, you can also send us your IMEI code (along with any additional information) to info@doctorsim.com so that we can assess if it needs to be included in the database.

• Perform a < href="'.).'/'.).'/'.).'/">complete IMEI check of the phone to send to the seller
• Ask the seller to return your money in exchange for the phone
• Use conflict resolution measures available to you on websites dedicated to the second-hand market, eBay etc. to exercise your rights

Most important is that you receive the IMEI number from the seller so you can check the history of the phone yourself. Buying a phone can be a big investment and we recommend paying for an official report. Do not trust IMEI checks that are advertised for free.

When checking the IMEI, ask the seller for a screenshot or a video of the process of checking the phone’s IMEI number (dial *#06#)

- Perform a complete IMEI check of the phone to send to the seller.
- Ask the seller to return your money in exchange for the phone.
- Use the conflict resolution measures available to you on websites dedicated to the second-hand market, eBay etc. to exercise your rights.